Frequently Asked Questions

Everything you need to know about FastCredentials

Pricing & Payment

Single certificates are $19.99 each. For unlimited access, our Annual All-Access Pass is $49.99/year and includes every course on the platform. If you've already purchased a single certificate, you can upgrade to the annual pass for just $30.

Yes! All training materials and testing are completely free. You can study every course and take every exam at no cost. You only pay when you're ready to download your official, verifiable certificate.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor. All transactions are encrypted and PCI-compliant.

Certificates

  • CPR, BLS, Basic Life Support: 2 years (per AHA guidelines)
  • Forklift, Food Handler, Alcohol Awareness: 3 years
  • All other courses: 1 year (OSHA/JCAHO standard)

Yes! Every certificate includes a unique ID and QR code. Employers can instantly verify authenticity at fastcredentials.com/verify/[certificate_id]. The verification page confirms the certificate holder's name, course completed, and expiration date.

Our certificates meet regulatory standards for compliance training. Course development practices are aligned with ANSI/IACET Continuing Education & Training Standards. Each certificate includes verification features that employers can use to confirm authenticity.

Exams & Testing

You can retake the exam as many times as needed for free. There's no penalty for retaking. We want you to master the material, so keep studying and try again until you pass.

You must score 100% to pass. This ensures every credential we issue represents genuine mastery of the material, not just participation. The exams test practical knowledge you'll actually use on the job.

There's no time limit. Study at your own pace, take breaks, and come back whenever you're ready. Your progress is saved automatically.

AI & Technology

Our AI system monitors CDC, OSHA, and HHS regulatory feeds in real-time (every 60 seconds). When regulations change, affected course content is automatically flagged for update, and credentialed users are notified by email. This ensures you're always learning current standards.

Yes! We send email reminders before your certificates expire so you have time to recertify. You'll also be notified if regulatory changes affect any of your credentials.

Still have questions?

Our support team is here to help.

Contact Support