SUPPORT CENTER

We know you don't have time for downtime.
We're here to get you verified and back to work.

Direct Assistance

Issue with a module, payment, or certificate?
Reach out to our team directly. Real people, no bots.

support@fastcredentials.com
RESPONSE TIME: UNDER 4 HOURS

Frequently Asked Questions

I completed a course, but where is my certificate?

Certificates are generated instantly upon passing the exam. You can find them in your Dashboard. Look for the "ACCESS CERTIFICATE" button.

Are these credentials accepted by major vendor systems?

Yes. Our modules meet or exceed OSHA, CDC, and AdvaMed standards for 2026. Each certificate includes a unique verification ID and QR code for instant hospital administrator verification.

I need a receipt for reimbursement.

An itemized receipt is automatically emailed to you upon purchase. You can also download past receipts directly from your account dashboard.

What if I fail an exam?

You can review the course material and retake the exam immediately at no extra cost. We want you to master the material, not pay extra fees.